BSP Lesson 8:Written Guarantee

LESSON BRIEF

Have you ever considered the ramifications of not reviewing the agreement properly?  This session will explain some of those consequences are creating a bad taste in the member’s mouth, breeding unhappy members, generating a member who is spreading a word that we give bad customer service and causing buyer’s remorse. By mastering describing the points in any typical contract that are reviewed in this message the result will be a strong sale in which you are setting your new member up for success!  Learning how to say the most important parts of any typical membership agreement makes signing up your new member simple!

The consequences when the agreement isn’t reviewed properly:

  • Create a bad taste in the member’s mouth
  • Unhappy Member
  • A member who is spreading a word that we give bad customer service
  • Possible Buyer’s Remorse

LESSON FAQ

QUESTION 1:  In what situation would you skip reviewing the agreement that a member just signed with you?

ANSWER 1:  There isn’t any situation where you wouldn’t review the agreement.


QUESTION 2:  What are the 5 most important places to point out in your agreement?

Answer 2:  The 5 most important places to point out in your agreement are:

  • Written Guarantee (if this is TS/LTYB)
  • Recession Right (if your state requires it)
  • Auto Renewal
  • Enhancement Fee
  • 2 boxes for LifeStyle Success/ billing (If this is TS/LTYB)